Account and security
Passwords, two-step sign-in, phone checks, devices and closing your account.
6 guides
- How to change your email, phone number or password on BelancerChange your password with Forgot password, swap an unverified phone during freelancer set-up, and ask support to change your email or a verified phone.
- How to delete your Belancer account or get a copy of your dataAsk our team to close your account or send a copy of your data. See what must be finished first and what Belancer keeps by law. Self-service is coming soon.
- How to reset your Belancer password (forgot password)Forgot your Belancer password? Get a 6-digit code by email, set a new password and sign back in. Other devices are signed out for safety.
- How to turn on two-step sign-in (2FA) on BelancerProtect your account and earnings with two-step sign-in: add Belancer to Google Authenticator or Microsoft Authenticator and save your recovery codes.
- How to verify your phone number on Belancer (SMS code not received?)Verify your mobile number with a one-time SMS code. Needed before you sell, place your first order or withdraw. Fixes for codes that don't arrive.
- See where you're signed in, and sign out of other devicesCheck every device signed in to your Belancer account and your recent sign-ins. Something looks wrong? Change your password to sign out everywhere else.
Other topics
- Getting startedWhat Belancer is, how to join, sign in and find what you need.7 guides
- For freelancersBecome a seller, verify your ID, build your profile, find work and earn badges.10 guides
- GigsCreate, price, publish and manage gigs, and send custom offers.7 guides
- Projects and proposalsSend proposals with credits, seal your bid, edit or withdraw, and NDA projects.4 guides
- Orders, contracts and milestonesHow orders and contracts run: milestones, hourly weeks, delivery, changes and reviews.7 guides
- Hiring on BelancerBuy gigs, post projects, choose and hire freelancers, fund milestones and approve work.10 guides
- Managed projectsTell us the job in a few lines or a voice message, and a Belancer project manager runs it.3 guides
- Consulting and mentoringBook paid one-to-one calls with vetted experts, or offer your own.5 guides
- Companies and agenciesHire as a company with a team and spend limits, or sell as an approved agency.6 guides
- Payments and Belancer BalancePay with bKash, Nagad, Rocket, card, PayPal or bank transfer; held money, refunds and USD to BDT.8 guides
- WithdrawalsWithdraw your earnings to bKash, Nagad or your bank, and understand limits and checks.5 guides
- Fees, credits and documentsBelancer fees, credits for proposals, statements, invoices and earnings certificates.6 guides
- Safety and disputesReport a problem, how Belancer decides, strikes and appeals, and how to avoid scams.6 guides
- Messages and supportChat and call inside Belancer, control notifications, and reach our support team.4 guides
- Policies explainedWhat Belancer's terms and policies mean for you, in plain words, with links to the full texts.6 guides
- Find your wayFind your next step, tell us what you can help with, and see who we recommend and why.4 guides
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